What would you like to know?

Cancel or change an appointment

Check the terms attached to your booking.

1. Open Appointments and choose the booking.
2. Review the available actions and terms. Cancellation is free until the deadline shown on the booking (usually 3 hours before the appointment).
3. For changes not available on screen, use messages or contact support.
4. Check the updated status afterwards. A message alone does not confirm cancellation.