THE RIMI HELP CENTRE

What would you like to know?

Clear answers for confident bookings and a calmer working day.

Quotes, technical visits and extra charges

Nothing is added without your agreement.

For some jobs, the professional may suggest a technical visit before giving a price.
If more work is needed on site, they send you an extra charge inside the appointment.
You accept or decline it: nothing is added silently.
If you disagree, use “Report a problem” in the appointment.

Need a personal answer? Our team can assist you in French or Arabic.

Never share your password or sign-in code. For booking issues, use the help inside that appointment.