THE RIMI HELP CENTRE

What would you like to know?

Clear answers for confident bookings and a calmer working day.

Recover access to my account

Use the secure recovery flow.

From sign-in, choose the recovery option for your account.
Follow the instructions and never share a sign-in code or password with a professional.
If recovery fails, contact support without sending your password.
Account deletion is available in settings. See the privacy policy for retention obligations.

Need a personal answer? Our team can assist you in French or Arabic.

Never share your password or sign-in code. For booking issues, use the help inside that appointment.