Answers to your questions
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THE RIMI HELP CENTRE

What would you like to know?

Clear answers for confident bookings and a calmer working day.

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I am a customer · Step by step

At home or at the venue?

Know where your service will take place.

  1. At home: the professional comes to your chosen address. Any travel fee is shown before you request.
  2. At the venue: you travel to the salon or location shown on the profile.
  3. Check the location in the summary and go back if it is not your choice.

Still stuck?

Need a personal answer? Our team can assist you in French or Arabic.

Never share your password or sign-in code. For booking issues, use the help inside that appointment.