I am a customer · Step by step
I am not receiving notifications
Check permissions and find your appointments in Rimi.
- Check appointments and messages inside Rimi. A missing notification does not mean a booking disappeared.
- Check that Rimi notifications are allowed in phone settings, including Focus or Do Not Disturb.
- Check your internet connection and available app updates.
- If the issue continues, tell support your phone model, system version and the missing notification type, without private information.